Privacy Policy
1. Owner Identification:
Roberto Lázaro Carrasco., with CIF 43124827B and address in Jeroni Pou, 9, 2o4a, 07006 Palma, Balearic Islands, Spain.
2. Intellectual and Industrial Property:
All website content, including design, logos, brands, texts and images, It is owned by Roberto Lázaro Carrasco. or its licensors, and is protected by intellectual and industrial property rights. Reproduction is prohibited, distribution, public communication or any other use without express authorization of the owner.
3. Conditions of Use:
Access and use of the website implies acceptance of these conditions. The user agrees to use the website in a manner in accordance with the law and not to carry out activities that may damage the content or functionality of the site..
4. Purchase Conditions:
The purchase of products on our website refers to tickets for visits to monuments and experiences in Menorca.. After purchase, A QR code will be sent that gives the right to visit the indicated place during the 15 following days. The reduced VAT of 10% is included in the price.
5. Returns and Refunds Policy:
- 5.1 Shopping
Tickets can be purchased through our website.
Each ticket is valid for 15 days from date of purchase.
It is the buyer's responsibility to verify the specific conditions of each ticket before purchasing.. - 5.2 Cancellation and Refund
If any problem arises, Tickets can be canceled and refunded within 15 days after purchase, as long as they have not been exchanged.
If a center is closed due to force majeure within the validity period, the ticket price will be refunded. To claim, contact the phone +34 971 364 040 or to the email administracion@pendent.es.
The refund will be processed within 14 days following the approval of the return request and it will be made through the same payment method used in the purchase. - 5.3 Changes and Modifications
Tickets are not transferable or exchangeable.
In case of changes in the event schedule or closure of the place of interest, We will contact buyers to offer alternative solutions or refund accordingly.. - 5.4 Customer Service
For any questions or problems related to your purchase, You can contact our customer service through administracion@pendent.es or by calling +34 971 364 040.
6. Exclusion of Guarantees and Liability:
Pendent, Services and Management S.L. is not responsible for damages caused by the use of the website, including errors, omissions or interruptions of service.
7. Modifications:
We reserve the right to modify the content of the website without prior notice.. It is recommended to review the conditions periodically.
8. Applicable Law and Jurisdiction:
The applicable law will be Spanish, and any dispute will be submitted to the Courts and Tribunals of Palma de Mallorca.
